Under general direction, supervises and coordinates all wastewater program activities and operations within the Public Works Department including wastewater collections and treatment; ensures compliance with the Environmental Protection Agency NPDES permit and OSHA safety regulations; coordinates assigned activities with other divisions, outside agencies, and the general public; and provides highly responsible and complex staff assistance to the Public Works Director/Engineering Manager.

The City of Ketchikan owns and operates a wastewater treatment facility, seven pump stations and a collection system as a public utility. The Wastewater Supervisor is responsible for the safe, effective and efficient day-to-day operation and maintenance of these facilities. The Wastewater Supervisor must frequently make independent, sound decisions on system operations and must perform these duties in a manner that reflects positively on the City and the Department.

REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Coordinates the organization, staffing, and operational activities for the wastewater program including wastewater collections and treatment activities and operations.
• Participates in the development and implementation of goals, objectives, policies, and priorities; recommends and implements resulting policies and procedures.
• Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements.
• Directs, coordinates, and reviews the work plan for assigned wastewater services and activities; assigns work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
• Participates in the selection of wastewater personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements progressive discipline and termination procedures.
• Participates in the development and administration of assigned program budget; forecasts funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; recommends adjustments as necessary.
• Examines the wastewater collection and treatment system; obtains background information about the characteristics, flow rate, and industrial discharge of the wastewater to be treated; establishes and coordinates system operation and maintenance schedules.
• Supervises and participates in operating, maintaining, monitoring, and repairing the City's wastewater collection lines, pump stations and treatment facility in compliance with state and federal standards and 301(h) waiver; operates maintenance vehicles and equipment; prepares written recommendations for modifications and repairs as required.
• Inspects and evaluates work in progress and upon completion to assure that work is performed in accordance with City regulations, policies, and operating procedures and practices; identifies problem areas and directs remedial action.
• Participates in necessary work and does hands on demonstrations of how the work is to be accomplished.
• Collects samples and performs or supervises biochemical oxygen demand, suspended solids and other laboratory tests as required; interprets results; prepares reports and adjusts wastewater system operations.
• Supervises and participates in developing and maintaining wastewater records such as sewage flow, diaries, and laboratory records; tracks seasonal effluent characteristics and adjusts wastewater treatment operation accordingly.
• Coordinates, directs and performs residential and commercial sanitary sewer connection inspections; re ponds to citizen requests for information and assistance, and maintains public education relating to the wastewater system.
• Develops, writes, and implements Standard Operating Procedures (SOPs) for both wastewater treatment and collections; tracks SOPs for accuracy and functionality.
• Works with contractors to insure quality installations and adherence to specifications set forth in contracted work.
• Provides staff assistance to the Public Works Director/Engineering Manager; prepares and presents staff reports and other correspondence as appropriate and necessary.
• Coordinates wastewater activities with those of other divisions and outside agencies and organizations.
• Attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of wastewater operations; incorporates new developments as appropriate into programs.
• Performs related duties as required.

QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Operational characteristics, services, and activities of a wastewater operations program including the Citys wastewater treatment plant and collections systems.
• Modern and complex principles and practices used in maintaining a wastewater operations program.
• Methods, practices, materials, tools, and equipment common to a wastewater operations program.
• Principles of municipal budget preparation and control.
• Principles of supervision, training, performance evaluation, and progressive discipline.
• Principles and practices of repair, maintenance and adjustment procedures for wastewater treatment plant equipment.
• Tools and equipment used in the maintenance and repair of wastewater collection systems and treatment plant
• Principles and practices of wastewater collection.
• Principles and practices of bacteriological and sampling techniques and mathematical analysis.
• Occupational hazards and standard safety practices.
• Principles and procedures of record keeping.
• Principles of business letter writing and report preparation.
• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
• Pertinent federal, state, and local laws, codes, and regulations.

Ability to:

Coordinate and direct wastewater operations programs including the Citys wastewater treatment plant and collections systems.

Supervise, direct, and coordinate the work of lower level staff.

Select, supervise, train, and evaluate staff; implement progressive discipline when necessary.

Recommend and implement goals, objectives, policies and procedures for providing wastewater programs.

Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.

Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations.

Participate in the preparation and administration of assigned budgets.

Plan and organize work to meet changing priorities and deadlines.

Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit.

Work cooperatively with other departments, City officials, and outside agencies.

Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues