GENERAL DESCRIPTION: Use insights from data to help become an outcome driven organization. Engages in collecting, processing, interpreting and analyzing data from multiple sources to create meaningful actionable information for our staff and partners. Will also compare results with other organizations or agencies to predict future expectations and to make strategic decisions about where resources should go next. MRA is a quantitative education problem solver with an interest with the evolving fields of continuous improvement; data visualization, and skills measurement and a commitment to create equitable opportunities for children, youth and their families.

TASKS AND ESSENTIAL JOB RESPONSIBILITIES:

• Investigate data sources, assure data quality, support data collection, and process data.

• Develop visualizations, presentations, and reports designed for non-technical audiences.

• Work with the Programmatic Team to support use of research results to improve the work of the organization and our partners, and third party providers.

• Create data sets from multiple sources (e.g. CRM, district data sets, state websites, Excel) to improve our programs, resources, and services.

• Participate on team that is responsible for further developing programmatic content and grant writing.

• Analyze and interpret data in support of application requirements and program design, such as, but not limited to, PESTELE, Voice of customer, government statistics, among others.

• Elevate red flags in program implementation and organizational results.

• Collaborate in the establishment of strategic partnerships to accelerate Learn and Play strategy and other opportunities that benefit the mission.

• Support in the creation of reports, presentations, and stewardship/compliance reports for stakeholders as well as the data collection processes and tools for this purpose.

• Collect data on participants and voice of costumer, similar organization of services in the market and consolidate information into actionable items, reports and presentations

• Understand business objectives and design surveys to discover prospective customers’ preferences among other information needed.

• Remain fully informed on market trends, other parties researches and implement best practices.

• Perform other related duties as assigned and as part of the Programs Team of the Strategic Unit.

  EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:

• Bachelor's degree in Statistics, Economics, Educational Psychology, Community Social Psychology; Data Science and analytics or related fields (Masters preferred)

• At least two years of relevant experience, preferably in education, health or social programs

• Proficiency with a statistical programming language desired (R, Dax, M)

• Experience with Power Bi, Tableau, or other data visualization program

• Understanding of basic statistical modeling techniques like linear regression and logistic regressions

• Ability to translate and communicate findings to diverse audiences, across internal teams and external partners

• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• English Language —proficient in English language

• Writing — Communicating information effectively in writing as appropriate for the needs of the audience.

• Getting Information — observing, receiving, and otherwise obtaining information from all relevant sources.

• Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

• Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

• Establishing and Maintaining Interpersonal Relationships — Developing constructive, collaborative and cooperative working relationships with others, and maintaining them over time.

• Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

• Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

• Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

• Selling or Influencing Others — Convincing others to buy services or to otherwise change their minds or actions.

• Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

  PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Work context is normal office environment, mostly work with work group or teams and face-to-face discussions. Indoors are environmentally controlled. Standing or sitting, speaking or listening are regularly required. Also, the ability to use common office equipment such as computers, printers, facsimiles, calculators and other office supplies. Is required to drive motor vehicles.

  ORGANIZATIONAL COMPETENCIES:

• Goal Oriented: Ability to execute actions, use resources efficiently, and make timely decisions according to the quality standards expected by the organization to obtain the expected results.

• Service Oriented: Ability to identify and understand the needs and expectations of people in relation to the organization, and serve them with the required quality.

• Teamwork: Ability to build cooperative relationships based on trust with the people whom will interact with at work. Promoting the achievement of the organization’s objectives.

• Effective Communication: Ability to listen and express in a clear, concrete and timely way through writing, verbal and non-verbal communication.

• Organizational Commitment: Ability and willingness to align one’s behavior with the needs, priorities, values and objectives of the organization, and act based on organizational policies and procedures.

• Willingness to Change: Ability to propose changes and adapt work actions to the new realities presented by the organization and its context.

• Professional Development: Ability to be an example, by practicing self-development, actively participating in learning forums and promoting the best human resources practices.

• Safety: Ability to quickly manage and alert a work-related safety and/or emergency.

  ORGANIZATIONAL VALUES:

• Extraordinary: Uses his talent and experience to clarify structure, roles and relationships and transform obstacles into opportunities.

• Missionary: Maintains self-control in situations of stress and conflict, seeks support when necessary and is committed to letting others know when their behaviors affect them.

• Collaborator: Demonstrates availability, cordiality and participates in face-to-face communication with colleagues and clients, uses email to inform.

• Participative : Complies with established agreements and increases conversations, negotiating priorities and / or asking questions to validate information.

• Creative : Promotes a sense of innovation for the development of new ideas, trends and processes to carry out their work.

• Utopian : Focused on professional development and change management, ensuring to include all those who are impacted by the change.

  EQUAL OPPORTUNITY EMPLOYER

Monday to Friday 9:00am to 6:00pm

FT 40 hours weekly / excellent benefits