Princess Cruises Director, Product Management Europe & Exotics in SANTA CLARITA, California

Director, Product Management Europe & Exotics

Santa Clarita, CA

We serve. We respect our team. We innovate. We are consistent. We are accountable. We do it right.

We are currently searching for a highly motivated Director, Product Management Europe & Exotics who will be responsible for generating and optimizing revenue for a $500M+ cruise portfolio. This position will work closely with departments across the organization (including marketing, sales, hotel operations and casino) and will develop and implement strategic business, pricing and promotional plans to stimulate demand and use yield management tools to optimize revenue.

In a city with enviable quality of life balance, our corporate offices are located in beautiful Southern California in downtown Santa Clarita. Santa Clarita is what CNN Money Magazine calls “one of the best places to live in California.” With award-winning schools, special events and a large arts and cultural scene, Santa Clarita is the third largest city in Los Angeles County and is ranked as one of the safest cities in not only California, but in the nation.

Responsibilities

  • Leads team to develop and execute Business Plans for their cruise product portfolio, including annual promotional plan and related pricing strategies.

  • Closely monitors business activity through a variety of in-house and corporate reports with a view to meeting or exceeding operational NTR plans by quarter (course correcting where necessary).

  • Develops Fiscal Year forecasts for revenue and occupied beds on their portfolio of cruises. Subsequently provides related monthly updates with a view to minimizing adjustments throughout the year.

  • Makes decisions and provides direction to pricing team to ensure the right price is in market at the right time for a variety of guest segments and markets.

  • Pro-actively identifies challenges and opportunities related to achieving NTR goals and creates action plans to address areas of weaknesses throughout the year.

  • Continuously develops and refines key and/or exclusive selling points for each product to ensure our guests see the best and most relevant aspects of our vacation experience for them.

  • Refines and provides direction on messaging used in promotional activity in conjunction with other Product Directors in Santa Clarita and Seattle.

  • Work with Onboard marketing and Hotel Operations to develop new product initiatives designed to improve demand at increased prices and ensures product exceeds guest expectations.

  • Key liaison with marketing teams and provides input on their annual and ongoing spending plans.

  • Makes decisions related to prioritizing products within marketing communications.

  • Ensures product training for CVPs, Large Accounts and Overseas Offices is up to date and carried out at regular and appropriate intervals.

  • Oversees content and process relating to destination pages on Princess.com and works with SEO marketing team and Product Manager to increase site visits to those pages.

  • Proposes major process and resource improvement initiatives to executive team within area of responsibility as needed and makes hiring decisions for their team.

  • Works with Commercial Teams to continuously innovate and define promotional system architecture

  • Engages in monthly meetings with sister brands Holland America and Carnival with a view to optimizing revenue outcomes at Princess.

  • Engages in regular meetings with UK and AU teams for cross-selling of products.

  • Work with other Product Teams regarding ongoing Revenue Management training tools, techniques and sharing best practice

  • Outline and pro-actively address YODA integration into SOX compliance.

  • Manages, coaches and mentors two direct reports and numerous indirect reports.

Requirements

  • Bachelor's Degree in Business Administration or equivalent work experience.

  • 8+ years of product management/marketing/pricing experience.

  • 6+ years in a managerial role.

  • Excellent Analytical skills and Financial Management

  • Outstanding communication and presentation skills, both verbal and written.

  • Strong people management, planning, and organizational skills.

  • Collaboration, consensus building and negotiation skills critical to success.

Preferences

  • MBA.

  • 10 years of product management/marketing/pricing experience.

  • Experience in travel, hospitality, entertainment or packaged goods.

  • Direct marketing and client-side supervision of creative development experience.

Benefits

  • Flexible Work Schedule! 9/80 alternative workweek schedule providing each employee with one (1) weekday off every two weeks

  • Time off benefits - 8 paid holidays, paid vacation, bonus vacation time and paid sick time

  • Travel - Cruise and Travel Privileges for you and your family

  • Health - Complete benefit plans including medical, dental, vision and flexible spending accounts

  • Wellness - Health and wellness programs include onsite exercise classes, onsite nutrition and lifestyle classes and discounted gym memberships

  • Education Assistance - up to 80% with a maximum of $3000 per calendar year

  • 401(k) - Company match up to 6% of salary at 50% for the first 5 years and 100% thereafter

  • Employee Stock Purchase Plan - up to a 15% discount off of FMV of CCL stock

  • Training - In-house Discover U courses on professional development

  • Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives and free parking; special employee discounts for banking services and retail stores

Next Steps…

Apply today and set sail on an exciting new career course! Our goal is to be the number one cruise and cruise-tour provider. To make that happen, we need qualified, top-notch team members. If you’re looking to get your talent noticed, apply today! Our application process is quick and easy:

Apply online at http://princess.com/careers . Enter the job title into the keyword search to access the job. If you are already on the Princess Cruises website be sure to create a profile and then apply directly to your specific job.

Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

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