Princess Cruises Web Project Lead in SANTA CLARITA, California
Web Project Lead
Santa Clarita, Santa Clarita
We serve. We respect our team. We innovate. We are consistent. We are accountable. We do it right.
Princess Cruises – We are currently searching for a highly motivated Web Project Lead who will lead long and medium term web site projects through the entire development life cycle. Accountable for the success, maintenance and performance of assigned web site components. Formulate the strategic goals and detailed project plans for each engagement. Perform a variety of analyses that directly support assigned projects and site products. Use analyses to justify project requirements and feature recommendations. This position reports to the Director, Marketing Technology.
In a city with enviable quality of life balance, our corporate offices are located in beautiful Southern California in downtown Santa Clarita. Santa Clarita is what CNN Money Magazine calls “one of the best places to live in California.” With award-winning schools, special events and a large arts and cultural scene, Santa Clarita is the third largest city in Los Angeles County and is ranked as one of the safest cities in not only California, but in the nation.
We welcome your interest in joining Princess Cruises – one of the world’s premier cruise lines with 18 ships sailing to hundreds of worldwide destinations – and enjoying all the benefits and perks we have to offer.
Facilitate the definition of detailed functional requirements by driving collaboration and consensus between project sponsors and stakeholders
Document requirements and business processes that support the project
Secure final approval of objectives and features
Create project plans that will define specific requirements for all product components; User Experience, Feature Sets, Content Requirements and Business Rules. Indicate contribution towards the Customer Journey. More specifically, the plan will consider and advance cross-functional objectives; Marketing, Loyalty, Customer Service, Commercial and Onboard Revenue.
Use web analytics to guide and justify project requirements and feature recommendations
Coordinate the efforts of Designers, Producers, Operational Stakeholders Developers and Testers to build online services that fulfill the project requirements
Assign tasks to participant teams and lead without authority to ensure completion and facilitate the elimination of barriers.
Accountable for project schedules and delivery per project milestones
Lead multiple concurrent projects while fulfilling all objectives and schedules as planned
Drive an effective testing cycle by assisting in development of test plans and coordination of testing scenario set-ups, identifying and resolving development errors and gaps between requirements and delivery, prioritizing issue resolution with an eye to launching on time with core requirements.
Provide updates to management and stakeholder teams throughout the entire project
Escalate key decisions and issues to management with full supporting details for efficient resolution
Build and maintain a Product Road Map that fulfills product objectives
Plan and track enhancements to a distant horizon
Facilitate prioritization of feature enhancements in collaboration with stakeholders
Coordinate with IT and Web Producers for fixes and content maintenance to ensure that online services maintain acceptable service levels and achieve set operational objectives
Hands-on use of web site reporting tools to prepare basic routine reports. Design and execute KPIs to effectively measure product performance
Perform a variety of analyses that directly support assigned projects and site products
Present analyses and recommendations to stakeholders and all levels of management
Prepare industry wide website comparative studies to benchmark features and service offerings
Study internal operations and processes that interact with assigned products
Recommend and facilitate process change to advance product objectives
Bachelors college degree desired
Technical training and or MBA is a plus
5 - 7 years of experience in web production and project management
Experience with project management methodologies and tools
Familiarity with Agile is a plus
Should be highly organized and able to manage concurrent projects
Strong interpersonal and teamwork skills for communication and coordination
Ability to lead without direct authority
Experience with web analytics tools
Experience in preparing and presenting proposals
Flexible Work Schedule! 9/80 alternative workweek schedule providing each employee with one (1) weekday off every two weeks.
Time off benefits - 8 paid holidays, paid vacation, bonus vacation time and paid sick time
Travel - Cruise and Travel Privileges for you and your family
Health - Complete benefit plans including medical, dental, vision and flexible spending accounts
Wellness - Health and wellness programs include, onsite exercise classes, onsite nutrition and lifestyle classes and discounted gym memberships
Tuition Reimbursement - up to 80% with a maximum of $3000 per year
401(k) - Company match up to 6% of salary at 50% for the first 5 years and 100% thereafter
Employee Stock Purchase Plan - up to a 15% discount off of FMV of CCL stock
Training - In-house Discover U courses on professional development
Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives and free parking; banking services and retail stores
Apply today and set sail on an exciting new career course! Our goal is to be the number one cruise and cruise-tour provider. To make that happen, we need qualified, top-notch team members. If you’re looking to get your talent noticed, apply today! Our application process is quick and easy:
Apply online at http://princess.com/careers . Enter the job title into the keyword search to access the job. If you are already on the Princess Cruises website be sure to create a profile and then apply directly to your specific job.
Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status. *#ZR