Top Skills' Details

• 2+ years of experience as a Network Technician(strong knowledge of switching, they leverage Cisco and Aruba products)

• Knowledge of network protocols, including TCP/IP, DNS, DHCP, and routing protocols

• 1-2+ experience in network technology, including LAN/WAN infrastructure, network security, and wireless networking.

• Experience managing relationships with external vendors

Candidates vehicle large should be big enough for a ladder, tools and transport equipment(a Sedan is fine as long as not a mini or small car)

There will be travel in this role covering the state of FL (from Gainesville down to Naples), so they'd like candidate to be centralized located in Tampa area. 50%+ travel expected, mileage reimbursement is provided, as well as lodging if needed.

When not visiting a site, this consultant can work from home(most likely max one or two days per week from home)

Description:

Job Description Summary:

Primary Key Performance Areas

KPA 1 – Network Management Support

• Monitor network performance, troubleshoot network issues, and ensure optimal network performance and availability.

• Work with internal teams to identify and implement network security measures to protect against external threats.

• Manage relationships with external vendors to ensure timely delivery of network-related goods and services, including negotiating pricing and contracts.

• Good knowledge of power and electrical systems as it relates to UPSs, PDUs, Network Rack installation and other low voltage cable ie: Ethernet / Fiber optic including related transceivers

• Support and maintenance for IDF closets, analog / IP based phones, ISP provided circuits, POTS Lines Provisions switch ports, installs patch cables and maintains cable management standards

• Good knowledge on structured cabling system

• Develop and maintain vendor management processes, including vendor selection, onboarding, and performance management.

• Work with vendors to ensure compliance with organizational policies and procedures.

• Provide training and support to end-users on network-related issues.

• Pulling, termination, and testing of Cat 5e and Cat 6 cable

• Build out MDF/IDFs Installation of Wireless Access Points (WAPs)

• Install J Hooks, D-rings, cable tray, and other supports

• Read blueprints

• Develop and maintain documentation related to network infrastructure and vendor relationships.

KPA 2 – Network Operations

• Assist with planning, organizing and coordinating operation aspect and ongoing maintenance of the data local and wide area network.

• Document network technical and application related issues by entering customer service tickets using ticketing system.

• Involved in network troubleshooting, routing escalation and correcting network issues.

• Document and monitor network issues to ensure timely resolution and communication to customers.

KPA 3 – Service Quality

• Coordinate and prioritize work schedules with supervisor to accomplish customer and end user objectives to assure high levels of service and quality.

• Ensure and strive to provide quality network support to all IT customers.

• Provide 24/7 escalation support to all network systems.

• Work on the network related issues assigned by management and provide timely status updates as necessary.

• Provide support for IT customer support initiatives, including, but not limited to products, software, compliance, billing and vendor relations.

• Respond, resolve and track IT customer complaints and escalated issues.

KPA 4 – Inventory Management

• Maintain accurate inventory of all FCS Network infrastructure including (SDWAN, Switches, Access Points) software, hardware, configurations, circuit, and overall Asset Management.

• Maintain all IT equipment in safe and working order.

Skills:

lan/wan, network infrastructure, racking, uninterruptible power supply, vendor communication, wireless access point, telco, punchdown, switches, switch tech, switch maintenance, Troubleshooting, low voltage, cat5e, cat6, circuit testing, lan networking, cable management, cabling, cable tech

Additional Skills & Qualifications:

Position Qualifications/Requirements

1. Education: Associate or equivalent degree in Computer Science, Information Technology, or other related fields required.

2. Certifications/Licenses:

• Valid state Driver’s License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.

3. Previous Experience:

• Proven experience as a Network Technician, Structured Cabling Tech or in a similar role

• Basic knowledge of network protocols, including TCP/IP, DNS, DHCP, and routing protocols

• At least 3 years of experience in network technology, including LAN/WAN infrastructure, network security, and wireless networking.

• Experience managing relationships with external vendors.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Strong problem-solving skills and attention to detail.

• Strong knowledge of industry standards (BICSI, NEC, TIA/EIA)

• Ability to adapt to changing priorities and deadlines.

• Industry certifications such as CCENT, CCNA, or Network+ are a plus.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.